Privacy notice
Last updated: 24 October 2026
Who we are
Cloud Pickle is a trading name of Steven Brown, based in Spalding, Lincolnshire. If you have any questions about how we use your information, email us at hello@cloudpicklesolutions.com.
What we collect
When you fill in our "Get my free website" form, we collect:
- what you need (a new website, a better one, or something bigger) and any details you add
- your business name, trade and location
- what you'd like people to do on your website and, if you give them, the booking app you use, your business address and your Facebook or Instagram link
- your name, phone number, email address and the best time to call
If you become a client, we send you a link to our details form. It asks about your business, what you sell, your customers, the areas you cover, how people contact you, the look you'd like, your web address and your social media links, and lets you upload your logo. We use these answers to build your website.
To stop spam, both forms also keep a scrambled (hashed) copy of your connection's IP address for up to 24 hours. We don't collect anything else about you through this website.
If you call us, email us or message us on WhatsApp, we use what you send us to reply and help you.
Why we use it
We use your details to reply to your request and talk to you about your website. If you go ahead, we also use them to build and look after your website and to bill you. We rely on the fact that you've asked us to do this, and on our legitimate interest in replying to people who contact us.
We won't send you marketing emails or pass your details to anyone to market to you.
On your device
To save you retyping, the "Get my free website" form keeps your answers in your browser until you send it. They're deleted once you've sent the form.
The details form for clients keeps your answers in your browser after you send them too, so you can come back and update them using the same link. Press "Clear my answers on this device" on the form to remove them.
You can also clear both at any time by clearing your browser's site data. This website doesn't use tracking cookies or analytics.
Who else sees it
Only us, and the companies that run our systems for us: Hostinger, our website host, which sends your enquiry to us, and Microsoft, which runs our email, the Power Automate service we use to organise enquiries, and SharePoint, where we keep clients' details and the photos they upload. If you become a client, your monthly Direct Debit is handled by GoCardless, who process your bank details for us. They all process your details on our behalf. If you message us on WhatsApp, your messages are carried by WhatsApp, run by Meta, under WhatsApp's own privacy policy. We never sell your information.
How long we keep it
If you don't become a client, we delete your details within 12 months. If you do, we keep them while we look after your website and for six years afterwards, for our accounts.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Just email hello@cloudpicklesolutions.com. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.